Arguing that the real exchange rate, ie the relationship between the dollar or the euro and -weight is not as favorable as in the past as a result of dollar inflation and the appreciation of the peso, the employers of call centers in Argentina occurred in 2010 over 10 thousand layoffs, Clarín, 10 / 4.
Lion of the call center business has always been, above all, the export of services, or signing contracts with companies operating in Europe or the U.S., using the exchange ratio.
In the article in question, the CEO of Teletech supports thousand layoffs at his company in one year. It's almost been dismantled Rosario facilities, advancing by leaps and bounds in the headquarters of the Federal Capital. The absence of any union representation, the U.S. company match, and an accomplice to the SEC's inaction and the Ministry of Labour, Labour are allowing the slaughter by a company that operated for a long time since the U.S. embassy itself, and lifted one of the seats on a former clandestine detention center. Are the same employers who refused to close the doors of its contact center in Manila, during the last typhoon. There is one additional fact: the relocation of Teletech accounts to their homeland due to increased unemployment in the U.S., which lowers labor costs in that country due to the increase in unemployed labor, the capitalist crisis is a crisis world.
Javier Serafini, CAT Technologies, said that the call center is an 'industry with wheels', or 'it's very easy to disassemble and assemble an operation elsewhere' "Id.
Along the way, these companies swallow, featuring juicy subsidies and tax breaks from the national government and provincial governments, leaving tens of thousands of young people with psychological problems and irreparable hearing loss.
To wash your face, say that help youth to complete their studies. This is not true: the majority of calls forced to make these days, or even receive them.
Fighting Telemarketers
states: an immediate ban on layoffs and relocations, recognition of the unhealthiness of the task as full payment; genuine trade union representatives of workers in all accounts and companies.
Published in The Voice of Call Centers, No. 7, May 2011.
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